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Frequently Asked Questions
Find answers to common questions about your orders and game top-ups
QHow long does delivery take?
Most game credits are delivered instantly after payment confirmation. In some cases, it may take up to 120 minutes depending on the game server traffic.
QWhat payment methods do you accept?
We accept various payment methods including credit cards, bank transfers, e-wallets, and mobile payment options. All transactions are secure and encrypted.
QWhat do I do if I haven't received my order?
If your order status is "sending" but you haven't received it within 24 hours, please contact our customer support via Telegram for immediate assistance.
QDo you offer refunds?
We offer refunds for orders that have not been processed yet. Once the game credits have been delivered, we cannot issue refunds as per our terms and conditions.
Why Gamers Choose Us
Trusted by thousands of gamers worldwide for fast and reliable game top-ups
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